Chatbot FAQ

TRUSTED OVER 40 YEARS

What are your hours?

We’re open Monday to Thursday 9:30 AM to 6:30 PM, Friday 9:30 AM to 5 PM, Sunday 10 AM to 5 PM. Closed Saturday.

Do I need an appointment?

Walk-ins are welcome! You can also book online here

Where are you located?

We have three New York One Pawn locations:

  • Central Islip (Long Island): 1637 Islip Ave, Central Islip, NY 11722 (631) 630-9244
  • Flagship Store: 67 W 47th St, New York, NY 10036 (212) 278-8282
  • 51 E 34th St #1a, New York, NY 10016 (212) 380-8084

What do you buy?

Luxury watches, gold, diamonds, fine jewelry, and some designer items.

Do you give loans/pawn?

Yes! Bring valid ID. No credit check required.

How quickly can I get paid?

Right away by cash or bank transfer after verification.

Do you buy gold or refine it?

Yes, we buy gold in any condition including jewelry, coins, or scrap.

What forms of payment do you give?

Cash, wire transfer, or other secure methods.

How do I contact you?

Email info@ny1pawn.com or call us at any of our store numbers.

What do I need to bring?

The item and a valid government-issued ID.

Do you authenticate watches/jewelry?

Yes, every piece is carefully authenticated before we make an offer.

Can I get a quote online?

We need to see items in person to give an exact quote. Please stop by.

Is there a minimum or maximum loan amount?

Loan size depends on the item’s appraised value.

Do you buy broken jewelry or scrap gold?

Yes, we buy broken jewelry and scrap gold too.

Do you buy luxury handbags or other designer items?

Yes, we buy certain designer handbags and luxury goods.

Is parking available nearby?

Yes, we offer valet parking for your convenience. Please call us when you get closer so we can assist you.

What languages do you speak?

English, Spanish, and Russian.

Are your offers confidential?

Yes, all transactions are discreet and confidential.

Do you charge for an appraisal?

No, appraisals are always free.

Are transactions private and secure?

Yes, all transactions are confidential and items are stored in a secure facility until redeemed.

What forms of ID do you accept?

We accept valid government-issued photo IDs such as a driver’s license, passport, or state ID.

Do you offer layaway or buyback options?

Yes. We offer layaway on certain purchases so you can pay in installments until the item is yours. We also provide buyback through our pawn loans, which allow you to redeem your item within the agreed period by repaying the loan plus interest.